Systems Administrator

Our mission is to unlock the collaborative power of communities by making Web3 universally easy to use, access, and build on Working with ConsenSys puts you at the forefront of an evolving paradigm, transforming our society for the better. We fundamentally believe blockchain is the next generation of technology that can lay the foundation for a more just and equitable society.  Blockchain tech is just over 10 years old. Ethereum itself is still a toddler and we’re far from reaching our full potential. You’ll get to work on the tools, infrastructure, and apps that scale these platforms to billions of users.  You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the top of your game. You’ll join a network of entrepreneurs and technologists that reaches the edge of our ecosystem. ConsenSys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies.   

About Technology Operations

The ConsenSys Technology Operations team supports our staff around the world through the strategic development and management of technology infrastructure, software and services platforms, and information security enforcement. Supporting all IT and InfoSec operations, our team enables the creation of trusted software products and services, helping developers create next-generation networks and enable enterprises to launch powerful and secure financial systems. By building and supporting a unified, strategically implemented network of software, hardware, and service platforms, we provide ConsenSys teams with the most effective, secure tools they need to build the foundation for a decentralized future.

What you’ll do

As a Systems Administrator on the Technology Operations team, you will assist with the day-to-day technical operations of ConsenSys staff and the systems they utilize, both locally and remote. You will also serve as a technical project manager on numerous larger-scale infrastructure and technology projects that affect the organization at large. Responsibilities include: As a Systems Administrator, your main duties will involve maintenance of computer and software systems, including:

• Help Desk ticketing management and remote support
• Hardware and software support
• Video conferencing
• Onboarding and offboarding tasks for new hires and departing employees
• Virtual desk-side technical assistance
• Execution of large-scale technical projects and company-wide technology initiatives

Would be great if you brought this to the role

• You have a background in systems administration with a record of progressively expanding responsibilities.
• You are proficient with mixed Mac and PC environments, networking, and SaaS platform administration (such as Okta/SSO identity management, Google Workspace/Google systems, Slack, video conferencing, Atlassian products, etc.)
• You have used a ticketing system and/or CRM platform for issue and support tracking.
• You have a thirst for knowledge and great research skills; you love independently solving problems and developing creative solutions to complex challenges.
• You are a self-starter with initiative and drive to accomplish goals with minimal direction.
• You are adaptive and quick on your feet, able to deal well with ambiguity and shifting priorities and business needs.
• You are empathetic and caring, with a user-focused mentality and a drive to deliver world-class customer service.

Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.