Developer Relations Engineer

About Lava:

At Lava we believe blockchain data should be accurate and access to this data should be scalable, private, and uncensored. Our mission is to create a marketplace for blockchain data via aligned token incentives and an open-source protocol for RPC nodes and APIs. We are backed by some of the top crypto-native venture capital funds and angel investors. With a deep technical background in cybersecurity, we have extensive experience in finding, exploiting, or patching digital vulnerabilities. As a team we are accomplished founders, CTOs, engineers, and business people inspired to support the creativity blockchains are unlocking and its future applications.   Lava is remote-first with team members from across the world. 

Where we need help:

In web3, community is a moat. To build a strong protocol, we must ensure we’re listening to, answering, understanding, and addressing the technical and practical needs of the developer community. It’s important we guide, empower and grow our members by answering their questions and giving them the resources needed to turn from followers to contributors. We need to make sure we nurture an omnichannel community across Twitter, Discord and offline events and hackathons.  We're hiring for our first Developer Relations team member. 

Your Job:

• Producing clear verbal, written, and video technical explanations about the mechanisms of the protocol and how to use it
• Support people onboarding to the protocol and encourage happy, active engagement across our official Discord, Twitter, and Social channels
• Capture feedback, build demos and code examples, and support customers with product issues.
• Host and organize AMAs, hackathons, office hours and community appreciation events
• Plan and deliver presentations about the protocol at developer events and conferences 

Your Competencies:

• Intelligence. Learns quickly. Demonstrates ability to quickly and proficiently understand and absorb new information.
• Organization and planning. Plans, organizes, schedules, and budgets in an efficient, productive manner. Focuses on key priorities.
• Analytical skills. Able to structure and process qualitative or quantitative data and draw insightful conclusions from it. Exhibits a probing mind and achieves penetrating insights.
• Proactivity. Acts without being told what to do. Brings new ideas to the company.
• Enthusiasm. Exhibits passion and excitement over work. Has a can-do attitude
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Listening skills. Lets others speak and seeks to understand their viewpoints.
• Communication. Speaks and writes clearly and articulately without being verbose or talkative. Maintains this standard in all forms of written communication, including e-mail.

Your Experience / Qualifications: 

• Strong writing ability (English)
• Prior experience in developer relations or similar roles e.g. developer community management, developer education, developer advocacy, voice-of-the-developer
• Hands-on technical experience with sound knowledge of blockchain APIs, nodes & infrastructure
• Ability to proactively plan and create technical content (articles, videos, example apps etc.) and deliver technical presentations about complex topics in digestible format
• Experience with running a (developer) community - running community calls, building an ambassador program, hosting workshops etc.
• Strong project management skills - systemizing recurring programs, documenting programs, setting up and implementing communication flows around programs
• (Nice-to-have) Deep understanding of and/or experience in open-source development and communities
• (Nice-to-have) Experience with Golang and the Cosmos SDK

About our Culture:

We are passionate about what we’re doing and our distributed global team is already working well together from 8 different countries. We feel our shared values are the secret to our engerized culture.  

Our Values:

1. We are learning and unafraid of asking basic questions
2. We each take the initiative, we are capable and reliable
3. We respect each other’s time because it is valuable
4. We choose our battles
5. Feedback delivered with kindness is great, even if difficult to say or hear
6. We listen with the intent to understand and change our mind
7. We pick up the phone to resolve friction
8. We take ownership of misses and direct praise to the team
9. We choose joy to increase positivity

If you and your peers agree we’re describing you, and our beliefs and values resonate, please introduce yourself by applying!