Crowd Create logoCrowd Create is hiring a

Account Manager

Full-Time
Worldwide

Please let Crowd Create know you found this job on Remote3. It helps us get more jobs on our site. Thanks & All the best!

Important: For your security, please only use well-known video meeting platforms like Google Meet or Zoom. Never download unfamiliar software or share sensitive information like wallet addresses or ENS names with recruiters. Doing so might compromise your crypto wallet. If you encounter anything suspicious, please report it immediately to us on Twitter.

Posted on: February 6, 2023

JOB OVERVIEW

As part of the accounts management team, you will work in a client facing role to communicate the progress of the campaign, set proper client expectations, resolve issues, understand the client’s needs, and communicate all of this back to the Crowdcreate team to make sure things run smoothly.

JOB DUTIES

  • Face to face meetings with client once a week.
  • Conduct client onboarding and kickoff calls.
  • Coordinate client updates with the engagement marketing core team.
  • Manage client communications through client preferred channels.
  • Collect NPS scores and ask for feedback to improve our services.
  • Develop new initiatives based on feedback from client.

JOB REQUIREMENTS

  • Face to face meetings with client once a week.
  • Conduct client onboarding and kickoff calls.
  • Coordinate client updates with the engagement marketing core team.
  • Manage client communications through client preferred channels.
  • Collect NPS scores and ask for feedback to improve our services.
  • Develop new initiatives based on feedback from client.

PREFERRED EXPERIENCE

There are a few things we look for across all hires we make at Crowdcreate, regardless of role or team. First, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Second, we expect all employees to commit to our mission-focused approach to our work.

Please let Crowd Create know you found this job on Remote3. It helps us get more jobs on our site. Thanks & All the best!

Important: For your security, please only use well-known video meeting platforms like Google Meet or Zoom. Never download unfamiliar software or share sensitive information like wallet addresses or ENS names with recruiters. Doing so might compromise your crypto wallet. If you encounter anything suspicious, please report it immediately to us on Twitter.

Posted on: February 6, 2023